PeekaBox is all about celebrating a new live with a gift box for new moms and babies within New Zealand. The box, completely FREE is filled with high quality products, samples and coupons to give you a peek into your new life.
FAQs
General Questions
What is in the PeekaBox?
That’s a surprise! We carefully select our respected partners who are making PeekaBox possible. The products, samples and offers will support women through the first days, weeks and months of motherhood. The content of the box varies.
Where is PeekaBox available?
Is there any cost or obligation involved with the FREE PeekaBox?
The PeekaBox is free of charge. You only contribute to the shipping costs (NZD$12.95 flat fee in NZ). When ordering a FREE PeekaBox, you do not commit to anything else. You can also choose for the PeekaBox PRESSY, a lovely gift Box for baby showers, or for mums with a newborn. A great gift for $75, have a look at our website.
I do not receive emails from PeekaBox. What’s wrong?
Please check if our emails are in your spam folder. If our email is not there, please send us an email to peek@peekabox.co.nz and we’ll check it for you.
My Order
When will I get my box?
The PeekaBox will be delivered within 10 working days unless otherwise mentioned on the order page. Once your box ships we will send you a notification email.
I have a question about one of the products in my box.
Please direct your question directly to the company that delivers the respective product or service. If you need any additional help, we are happy to assist you. Send us an email peek@peekabox.co.nz
I did not get my box. What should I do?
We are doing our best to make sure you receive your box in a timely manner, but sometimes it might take a bit longer when we are waiting for a product or voucher to arrive, to be able to make your box as attractive as we can.
How many Boxes may I order?
One Free PeekaBox Pregnancy or PeekaBox Baby is available per household, per year. If you order a 2nd PeekaBox within a year of your first order, your order will be automatically cancelled.
Can I order a PeekaBox for someone else?
Yes, you can. Follow the instructions on the site. As the person that gives the Box, you will be asked to put in all the information about the expecting lady. You will also be able to go for the PeekaBox PRESSY, a wonderful gift box with all kind of nice and useful presents. See our website.
How do I change my shipping address for a placed order?
If you accidentally ordered your box to a wrong address, contact PeekaBox immediately to check if your order has already been processed. If so, unfortunately your box is on the way to the wrong address. If not, we will change the shipping address.
Refunds / Returns
May I cancel my order and get a refund?
All sales are final. So if you ordered your Box, we are not able to cancel your purchase anymore.
May I return my box?
We do not accept returns of Boxes or individual products. If you’ve received a defective or damaged product, please send an email to peek@peekabox.co.nz so we can find an appropriate solution.
Partner with PeekaBox
Can my company partner with you?
We’d be very happy to explore opportunities with you. Please contact us on peek@peekabox.co.nz