FAQs

PeekaBox is all about celebrating a new live with a gift box for new moms and babies within New Zealand. The  box, completely FREE is filled with high quality products, samples and coupons to give you a peek into your new life.

That’s a surprise! We carefully select our respected partners who are making PeekaBox possible. The products, samples and offers will support women through the first days, weeks and months of motherhood. The content of the box varies.

We are currently only shipping within New Zealand

The PeekaBox is free of charge. You only contribute to the shipping costs (NZD$11.50 flat fee in NZ). When ordering a FREE PeekaBox, you do not commit to anything else. You can also chose for the PeekaBox PRESSY, a lovely gift Box for baby showers or for mums with a newborn, at a cost. Have a look on our website.

Please check if our emails are in your spam folder. If our email is not there, please send us an email to peek@peekabox.co.nz and we’ll check it for you.

The PeekaBox will be delivered within 10 working days unless otherwise mentioned on the order page. Once your box ships we will send you a notification email.

Please direct your question directly to the company that delivers the respective product or service. If you need any additional help, we are happy to assist you. Send us an email peek@peekabox.co.nz

We are doing our best to make sure you receive your box in a timely manner, but sometimes it might take a bit longer when we are waiting for a product or voucher to arrive, to be able to make your box as attractive as we can. 

One Free PeekaBox Pregnancy or PeekaBox Baby is available per household, per year. If you order a 2nd PeekaBox within a year of your first order, your order will be automatically cancelled.

Yes, you can. Follow the instructions on the site. As the person that gives the Box, you will be asked to put in all the information about the expecting lady. You will also be able to go for the PeekaBox PRESSY, a wonderful gift box with all kind of nice and useful presents. See our website.

If you accidentally ordered your box to a wrong address, contact PeekaBox immediately to check if your order has already been processed. If so, unfortunately your box is on the way to the wrong address. If not, we will change the shipping address.

All sales are final. So if you ordered your Box, we are not able to cancel your purchase anymore. 

We do not accept returns of Boxes or individual products. If you’ve received a defective or damaged product, please send an email to peek@peekabox.co.nz so we can find an appropriate solution.

We’d be very happy to explore opportunities with you. Please contact us on peek@peekabox.co.nz